Effective Date: 1 July 2024

1. Information We Collect
   a. Personal Information: When you create an account, request quotes, or communicate with us, we may collect personal information such as your name, email address, phone number, and billing information.
   b. Move Details: We collect information about your moving needs, including move date, locations, and size of move.
   c. Transaction Information: If you engage a carrier through our platform, we collect transaction details necessary to facilitate the booking.
   d. Usage Information: We may collect information about how you interact with our platform, including IP addresses, browser type, pages visited, and timestamps.
2. How We Use Your Information
   a. To facilitate connections between movers and carriers based on your move details.
   b. To communicate with you regarding your inquiries, bookings, or account.
   c. To improve our platform and services, including analyzing usage trends and user preferences.
   d. To enforce our Terms of Use and other policies.
3. Sharing of Information
   a. With Carriers: We share necessary information with carriers to facilitate your move bookings.
   b. Service Providers: We may engage third-party service providers to assist in providing our platform and services, who may have access to your information.
   c. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes.
4. Data Security
   a. We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
   b. Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
5. Your Choices and Rights
   a. Account Information: You may update or correct your account information at any time by logging into your account settings.
   b. Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions included in each email.
   c. Access and Deletion: You may request access to or deletion of your personal information by contacting us. However, certain information may be retained for legal or legitimate business purposes.
6. Children’s Privacy
   Our platform is not directed to children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete such information.
7. Changes to this Privacy Policy
   We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date.
8. Contact Us
   If you have any questions or concerns about this Privacy Policy or our practices, please contact us at [email protected].

By using our platform, you consent to the terms of this Privacy Policy. Thank you for trusting us with your moving needs.